This website (hereinafter referred to as the “Ganv website”) is operated by Ganv Group LLC (hereinafter referred to as “Ganv” or “we”). Ganv Group LLC is an international company duly incorporated and registered under the laws of Dubai, United Arab Emirates, with its registered office at 1st Floor, City Center Office Building, Dubai – United Arab Emirates. 

By accessing the Ganv website, you agree to these Terms and Conditions of Use in their entirety. If you do not agree, please refrain from using this website. 

Website Access 

Ganv Group LLC reserves the right to restrict, suspend, or terminate access to all or part of the website, as well as to modify or remove any services offered on the site, without prior notice. 

Nevertheless, we are committed to implementing all reasonable technical and organizational measures (SSL encryption, access controls, continuous monitoring) to ensure the availability, reliability, and security of the website. Users are also responsible for maintaining adequate protection measures (antivirus, anti-malware, firewalls). 

Prohibited Uses 

The following actions are strictly prohibited: 

• Violating any applicable local, national, or international law or regulation; 

• Knowingly transmitting data or uploading materials containing viruses, malware, or other harmful code intended to disrupt computer systems; 

• Accessing, interfering with, damaging, or disrupting without authorization: 

• any part of the Ganv website; 

• any equipment, network, or software hosting or supporting the site; 

• any third-party software used to operate the site; 

• or any equipment, network, or software belonging to a third party. 

Limitation of Liability 

Ganv Group LLC, its directors, employees, or agents shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from: 

• your access to, or inability to access, the website; 

• any virus or malicious software affecting your equipment in connection with the use of the website. 

Use of the website is at the sole responsibility of the user. Nothing in these Terms and Conditions of Use shall be construed as creating any financial or indemnity obligation on the part of Ganv Group LLC, beyond the limits required by applicable law. 

Interactive Services and Shipment Tracking 

Certain sections of the site provide interactive services, including the MyGanv shipment tracking tool. These services are provided for information purposes only and do not guarantee the absolute accuracy of the data. Access is strictly limited to the tracking of shipments for which the user has a legitimate interest. 

Ganv Group LLC reserves the right to limit or suspend automated access to tracking data without prior notice. 

Intellectual Property Rights 

Ganv Group LLC, or any duly authorized third party, retains all intellectual property rights in the content available on this site (including texts, data, images, logos, and graphics). Any reproduction, distribution, or use of such content for commercial or public purposes is prohibited without the prior written consent of Ganv Group LLC. 

Use of the website does not grant any right of ownership or license to the user over these contents. 

Links to Third-Party Websites 

The Ganv website may contain links to third-party websites. Ganv Group LLC does not control and assumes no responsibility for the content, products, or services offered by such sites. Use of third-party sites is subject to their own terms and policies. 

Governing Law and Jurisdiction 

The content of the Ganv website is governed by and interpreted in accordance with the laws of Dubai and the United Arab Emirates, as well as the local laws applicable in the countries where Ganv operates. Any dispute arising from the use of this website shall fall under the exclusive jurisdiction of the courts of Dubai. However, Ganv Group LLC reserves the right, at its sole discretion, to pursue proceedings in any jurisdiction it deems appropriate. 

Amendments to the Terms 

Ganv Group LLC may revise these Terms and Conditions of Use at any time by updating this page. Users are encouraged to check this section regularly. Updated terms shall be legally binding from the moment of publication. 

General Provisions 

These Terms and Conditions replace any prior agreements, communications, or representations relating to the use of the Ganv website. They do not affect the terms of transport contracts concluded with Ganv Group LLC or its agents. Certain sections of the website may be subject to additional specific conditions. 

Ganv’s Commitment 

Trust and transparency define our relationship with users. Ganv Group LLC is committed to providing a secure digital environment, aligned with international cybersecurity standards and compliant with local laws in all countries where we operate. Our goal is to ensure a reliable, secure, and transparent experience, supporting your logistics and business needs across borders.